Desianti, Lisa Chandrasari, Hanik Nurlaila, and Mar Tukiran. “MANAGING PARENT SATISFACTION OF PUBLIC ELEMENTARY SCHOOL ON EFFECT OF EXPECTATION AND PERCEIVED VALUE ”. Journal of Industrial Engineering & Management Research 2, no. 4 (July 29, 2021): 251 - 265. Accessed November 11, 2025. https://www.jiemar.org/index.php/jiemar/article/view/181.